kiscustomerservice.com

Tasks

Select one version of your site as main and make a redirect from other versions to that one.
Avoid using deprecated HTML tags.
Use "H" tags.

SEO

URL

Domain : keepitsimple.zendesk.com/access/unauthenticated

Character length : 47

Title

Keep it Simple

Keywords (meta keywords)

Good! The website does not use “meta keywords”.

Open Graph Protocol

Error! The website does not use the OG (Open Graph) protocol.

Dublin Core

Dublin Core is not used

Underscores in the URLs

Good! No underscore (_) found in the URLs.

Search engine friendly URLs

Good! The website uses SEO friendly URLs.

Checking the robots.txt file

There is robots.txt file.
https://keepitsimple.zendesk.com/robots.txt

User-agent	Disallowed for the search engines
AppleBot	/children /groups /organizations /requests /registration /plans /accounts /account /proxy /rules /tags /ticket_fields /reports /search /slas /integrations /users /suspended_tickets /events /console /attachments /requests//satisfaction/ /hc/communities/public/topics/?filter= /hc/communities/public/questions$ /hc/communities/public/questions?filter= /hc/communities/public/questions/unanswered /hc//signin /hc/requests/ /hc//requests/ /hc/*/search /access/normal /access/sso_bypass
*	/children /groups /organizations /requests /registration /plans /accounts /account /proxy /rules /tags /ticket_fields /reports /search /slas /integrations /users /suspended_tickets /events /console /attachments /requests//satisfaction/ /hc/communities/public/topics/?filter= /hc/communities/public/questions$ /hc/communities/public/questions?filter= /hc/communities/public/questions/unanswered /hc//signin /hc/requests/ /hc//requests/ /hc/*/search /access/normal /access/sso_bypass /tickets

User-agent

Disallowed for the search engines

AppleBot

/children
/groups
/organizations
/requests
/registration
/plans
/accounts
/account
/proxy
/rules
/tags
/ticket_fields
/reports
/search
/slas
/integrations
/users
/suspended_tickets
/events
/console
/attachments
/requests/*/satisfaction/
/hc/communities/public/topics/*?*filter=
/hc/communities/public/questions$
/hc/communities/public/questions?*filter=
/hc/communities/public/questions/unanswered
/hc/*/signin
/hc/requests/
/hc/*/requests/
/hc/*/search
/access/normal
/access/sso_bypass

/children
/groups
/organizations
/requests
/registration
/plans
/accounts
/account
/proxy
/rules
/tags
/ticket_fields
/reports
/search
/slas
/integrations
/users
/suspended_tickets
/events
/console
/attachments
/requests/*/satisfaction/
/hc/communities/public/topics/*?*filter=
/hc/communities/public/questions$
/hc/communities/public/questions?*filter=
/hc/communities/public/questions/unanswered
/hc/*/signin
/hc/requests/
/hc/*/requests/
/hc/*/search
/access/normal
/access/sso_bypass
/tickets

Social

Social Engagement

No info found.

Content

Doctype

HTML 5

Encoding

Perfect! The character encoding is set: UTF-8.

Language

We have found the language localisation: ”en”.

Title

Keep it Simple

Character length : 14

Good! The title’s length is between 10 and 70 characters.

Text / HTML ratio

Ratio : 0%

Error! The text / HTML code ratio is under 15 percent on this website. This value shows that the website has relatively few text content.

Headings

H1	H2	H3	H4	H5	H6
0	0	0	0	0	0

No "H" tags found

Heading structure in the source code

Word cloud

Keyword matrix

word	title	descriptions	heading

404 Page

The website has a 404 error page.

Flash content

Good! The website does not have any flash contents.

Frame

Good! The website does not use iFrame solutions.

Images

We found 0 images on this web page.

Good! Every image has an alternative text attributes set on this website.

Readability

Flesch–Kincaid Grade Level

1.30

Flesch Reading Ease

91.00

Coleman Liau Index

7.70

Automated Readability Index (ARI)

0.00

Dale–Chall Readability

0.10

SMOG Index

3.30

Spache Readibility

1.10

Number of letters

Number of words

Number of sentences

Average words per sentences

Number of syllables

Syllables in words

Average syllables in words

1.33

Percentage of word / syllables

0.00

Words not in Spache easy-word list

Technologies

Mobile optimization

This website is optimal for mobile devices!

Detected applications

	BugSnag	Analytics
	Crazy Egg	Analytics
	Facebook	Widgets
	Google Analytics	Analytics
	Google Tag Manager	Tag Managers
	New Relic	Analytics
	Optimizely	Analytics
	Reveal.js	JavaScript Frameworks
	Segment	Analytics
	jQuery	JavaScript Frameworks
	Highlight.js	Miscellaneous

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Redirection (www / not www)

Error! The web address is accessible with and without www!

Deprecated HTML elements

Good! No deprecated HTML tags are detected.

Printability

Suggestion! Unfortunately, no printer-friendly CSS found.

Meta Tag (viewport tag, mobile devices)

Error! The meta tag named viewport is missing.

Speed test

Server response time

The server response time is fast enough.

Loading time

4,193 ms

Table layout

Good! No nested tables found.

Number of HTTP resources

143

Number of source domains

Render blocking resources

The elements below are blocking the “above the fold” rendering.
List of render blocking javascript files

https://www.zendesk.com/scripts/optimizely.js

List of render blocking css files

https://d1eipm3vz40hy0.cloudfront.net/.. /screen_i18n.min.7795803a.css
https://d1eipm3vz40hy0.cloudfront.net/.. /help-center.min.cb7708df.css

Speed test – Javascript

Javascript

Good! Just a few javascript files are detected on the website.

https://keepitsimple.zendesk.com/auth/v2/host.js

File size of all javascript files combined

2.10MB

Javascript minifying

You can save 104B (12% compression) on the analysed URL by minifying the javascript files.

Speed test – CSS

CSS

Good! Just a few CSS files are used on this website.

File size of all css files combined

233.98KB

CSS minifying

Great! The CSS elements are minified.

Speed test – Compression

Uncompressed size of the of the HTML

33.28KB

Gzip compression

Error! By using Gzip you can save 296B (40% compression) on your site.

By compressing https://d1eipm3vz40hy0.cloudfront.net/.. /zendesk-relationshapes-z.svg you can save 296B (40% compression rate)
By compressing https://cdn.go.affec.tv/sigad/assets/scripts/permutive_zendesk.js you can save 292B (36% compression rate)

Speed test – Browser cache

Number of static resources (image, JS, CSS)

Browser cache

The browser cache is not set correctly for all elements.

URL	Duration
https://api.segment.io/v1/i	Expiry time is not specified
https://api.segment.io/v1/p	Expiry time is not specified
https://api.segment.io/v1/t	Expiry time is not specified
https://cdn.bizible.com/scripts/bizible.js	Expiry time is not specified
https://cdn.go.affec.tv/sigad/assets/scripts/permutive_zendesk.js	Expiry time is not specified
https://d1eipm3vz40hy0.cloudfront.net/images/icon-x-close.svg	Expiry time is not specified
https://j.6sc.co/6si.min.js	Expiry time is not specified
https://static.zdassets.com/.. /cai.min.js	Expiry time is not specified
https://static.zdassets.com/.. /pendo.js	Expiry time is not specified
https://wasabi.760main.com/lib/events/container.min.js	Expiry time is not specified
https://cdn.optimizely.com/js/112699136.js	2 minutes
https://cdn.permutive.com/3787312d-3968-4a3a-b501-cca7e7e4fb2d-asy...	5 minutes
https://www.googletagmanager.com/gtm.js?id=GTM-Z4DV	15 minutes
https://connect.facebook.net/en_US/fbevents.js	20 minutes
https://connect.facebook.net/.. /201129346969666?v=2.8.21&r=stable	20 minutes
https://connect.facebook.net/signals/plugins/identity.js?v=2.8.21	20 minutes
https://bat.bing.com/bat.js	30 minutes
https://tag.marinsm.com/serve/56cbaac850918bccff000042.js	30 minutes
https://fast.wistia.net/static/popover-v1.js	60 minutes
https://rules.quantcount.com/rules-p-f6oxljvyy7ztk.js	60 minutes
https://www.googleadservices.com/pagead/conversion_async.js	60 minutes
https://tracker.marinsm.com/tracker/async/8095uc553826.js	69.8 minutes
https://a.quora.com/qevents.js	2 hours
https://js-agent.newrelic.com/nr-1071.min.js	2 hours
https://www.google-analytics.com/analytics.js	2 hours
https://cdn3.optimizely.com/js/geo2.js	3.6 hours

Speed test – Images

File size of all images combined

660.36KB

Image optimisation

All images are optimized.

Links

We found a total of 1 different links.
Internal links: 1

External links:

Link text (anchor)	Link strength

Internal links:

Link text (anchor)	Link strength
https://keepitsimple.zendesk.com/hc

Website security

192.161.154.1

External hidden links

Good! No hidden external links found

Looking for eval()

Good! No eval(bas64_decode()) scripts are found

Checking for XSS vulnerability

No XSS vulnerability found

Email encryption

Good! We have not found any unencrypted email addresses.

Sites on same ip

marketing-helpdesk.com

eitechcenter.info

minthomesecurity.com

myamericommerce.com

ultralitenutritionhelp.com

sjsdtech.com

sonosretailsupport.com

mjsjobs.info

leadsystemsupport.com

Icons

Favicon

Good! The website uses favicon.

Order of Heading elements on mobile by position

H1 : Oops, this help center no longer exists, ( 115px from top )

Typos

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SEO report of kiscustomerservice.com